PRIVACY POLICY

Effective Date: 1st January 2026

This Privacy Policy describes how Rose Tran, founder of Reanimate Movement (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information in connection with our website www.reanimatemovement.com, our classes, coaching, and other services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

• Personal details: Name, email address, phone number, postal address.
• Booking information: Class or appointment reservations, attendance records.
• Payment information: Payment card details are processed securely via third-party payment providers (e.g., GoDaddy Payments, PayPal, Stripe, or Square). We do not store your card details.
• Health information (special category data): Information you provide regarding injuries, medical history, or other relevant conditions, strictly for the purpose of ensuring safe participation in classes and sessions.
• Marketing preferences: Records of your consent to receive newsletters, emails, or SMS updates.
• Website usage data: Information collected automatically through cookies and analytics tools (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We process your personal data for the following purposes:

• To provide and manage bookings, classes, sessions, and related services.
• To process payments and issue invoices.
• To communicate with you regarding class updates, schedule changes, cancellations, or new offerings.
• To send marketing emails, newsletters, and SMS messages (only where you have given consent).
• To ensure your health and safety during participation in our services.
• To comply with our legal and regulatory obligations.

3. Legal Basis For Processing

We rely on the following lawful bases under UK GDPR:

• Contractual necessity: To provide the services you request.
• Legal obligation: To meet our accounting, tax, and regulatory obligations.
• Consent: For sending marketing communications and for processing any health-related information you voluntarily provide.
• Legitimate interests: For managing and improving our services and website.

4. Sharing Your Information

We will not sell, rent, or trade your personal data. We may share your information with trusted third parties, including:

• Website and booking providers: GoDaddy (website hosting and booking functionality).
• Payment processors: PayPal, Stripe, Square, or GoDaddy Payments (for secure online transactions).
• Email and marketing platforms: For sending newsletters and SMS communications.

All third-party service providers are required to comply with data protection regulations and safeguard your personal information.

5. International Data Transfers

Some of our third-party providers may process your data outside the UK or the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Health information is retained only for as long as necessary to ensure safe participation and will be deleted upon request or when no longer relevant.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data.
• The right to correct or update inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to withdraw consent at any time (where processing is based on consent).
• The right to data portability.
• The right to lodge a complaint with the Information Commissioner’s Office (ICO).
  

To exercise these rights, please contact us at:

Email: rosetran@reanimatemovement.com

9. Cookie and Website Tracking

Our website www.reanimatemovement.com may use cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Reanimate Movement
Email: rosetran@reanimatemovement.com
Website: www.reanimatemovement.com